FAQ
Questions about Velisi
Short answers about CalcuCloser, the Miibu coach, pricing, privacy and the Sales Performance Sprint.
Getting started
How does onboarding work?
One conversation covers it. You tell Miibu how your company sells and what matters in your deals, invite your reps, and each rep starts by telling him about their calls and deals. The numbers build from there.
How do reps join my team?
You invite them. Each rep creates their own account, and everything they tell Miibu stays between them and him. Nothing reaches your team view until it exists as a number.
What is Velisi?
Velisi is an AI sales coaching platform built to support the human side of sales. It helps sales reps prepare before calls, receive focused support while conversations are live, understand what happened afterward and continuously improve the way they sell.
What is AI sales coaching?
AI sales coaching uses artificial intelligence to support sales reps with preparation, practice, feedback and performance guidance. Velisi applies AI across the full sales performance cycle, before, during and after the conversation, while keeping the salesperson in control.
How does Velisi work?
Velisi is designed around a continuous coaching loop. Reps prepare before the call, practice important situations, receive focused support during live conversations and reflect afterward. The goal is to turn individual sales moments into better judgment and stronger future performance.
Miibu
Who is CalcuCloser for?
Sales teams of 1 to 250 reps, and solo sellers. Over 250 reps? Book a call with our CEO (https://velisi.io/book).
Does it record our calls?
No. Miibu never joins a call. Reps tell him what happened, or paste a transcript they already have.
Does Miibu speak Finnish?
Yes. He answers in the language the rep uses, including Finnish, Swedish, German, Portuguese, French, Spanish and English. The app itself is in English for now.
How many voice minutes are included?
Enough for every rep to brief their calls and rehearse their most important meetings, with extra minutes available if a team needs more.
Privacy and data
Can managers read what reps tell Miibu?
No. Managers see numbers and patterns. The conversation belongs to the rep.
Does our data train AI models?
No.
Pricing and billing
What does it cost?
From $39 · €35 per seat a month, or $49 · €45 for one person. Start during launch week and your price is locked for two years. After launch week the price goes up, but yours stays for two years. Buy online for up to 100 seats. Bigger team, or lots of products and campaigns? Book a call (https://velisi.io/book) and we fast-track your onboarding.
Can I cancel?
Yes, anytime. No lock-in and no exit calls. If you leave, your data stays yours.
For leaders
How can Velisi help sales managers coach their teams?
Velisi is designed to help managers identify the moments and behaviors that deserve attention instead of manually reconstructing every call. This can help managers focus their coaching on patterns, decision moments and behaviors with the greatest potential impact.
Does Velisi replace sales managers?
No. Velisi is designed to support managers, not replace them. It helps surface coaching moments and performance patterns so managers can focus their time on the conversations where human coaching and leadership matter most.
How is Velisi different from conversation intelligence software?
Conversation intelligence tools primarily help teams record, analyze and review sales conversations. Velisi is built around coaching behavior before, during and after the call, with an emphasis on helping the rep understand what to do, why it matters and how to improve over time.
How is this different from call recording tools?
Recording tools analyze calls for the manager. CalcuCloser coaches the rep after the call, from what the rep says, and turns it into numbers that are honest because nobody is watching.
For reps
Does Velisi replace sales reps?
No. Velisi is not designed to sell on behalf of the rep. The salesperson remains responsible for listening, thinking, adapting and making decisions. Velisi is designed to strengthen those human skills rather than replace them.
Does Velisi give sales reps scripts?
Velisi is not a script engine. A script tells a rep what to say. Coaching helps a rep understand how to think, adapt and make better decisions in different sales situations.
Can Velisi coach reps during live sales calls?
Velisi supports reps during live sales conversations with focused guidance around important signals, decision moments and next moves. The goal is to provide useful support without taking control of the conversation away from the salesperson.
Can Velisi help sales reps prepare before calls?
Yes. Pre-call preparation is a core part of the Velisi coaching model. Velisi is designed to help reps understand the opportunity, anticipate important parts of the conversation, recognize potential pressure points and enter the call with clearer intent.
Does Velisi include sales role-play?
Role-play is part of the Velisi approach to practice. It gives reps a place to work through objections, difficult conversations and decision moments before they have to handle them with a real prospect.
Can new sales reps use Velisi?
Yes. Ramp-up is one of the core use cases Velisi is built around. New reps can prepare, practice through role-play, receive support during real conversations and learn from what happens afterward.
Can experienced sales reps use Velisi?
Yes. Velisi is designed for both developing and experienced reps. For experienced sellers, the focus is less on basic sales instruction and more on recognizing patterns, sharpening judgment, improving consistency and understanding why certain approaches work.
Sprint
What is the Sales Performance Sprint?
Three working sessions with Anna Sivén and your team. You find the one number that would pay off most to fix, work backwards to what sits behind it, and leave with a playbook and an action plan. CalcuCloser is included for six months, and pricing is quoted against the gap your team is carrying.
Velisi Core
What is the Velisi WIW Layer™?
WIW stands for Why It Works. The WIW Layer™ is designed to connect a sales signal with why it matters, what the rep might consider doing next and the reasoning behind that next move. The goal is to build better judgment rather than simple dependence on instructions.
How is CalcuCloser connected to sales coaching?
CalcuCloser helps show where performance may need attention. Coaching then helps explore the behaviors behind those numbers. Together, measurement and coaching can give teams a clearer picture of what is happening and what may need to change.
Does Velisi integrate with CRMs?
CRM integrations are being added as the rollout widens. The goal is to reduce admin and tool fatigue while bringing coaching more naturally into the systems and workflows sales teams already use.
Can my team use Velisi today?
Yes. CalcuCloser is live and available to anyone today, from $49 per month for individuals and $39 per seat per month for teams. The Sales Performance Sprint is available now and includes CalcuCloser for six months. Velisi Core, the live coaching product, is onboarded with selected teams.
